Terms & Conditions

​

Last Updated: Oct 2025

Welcome to our website. By accessing, browsing, or using our services—including bookings, consultations, webinars, workshops, and educational materials—you agree to comply with the following Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By using this website, submitting enquiries, or booking a service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of this website.

2. Nature of Services

Our services include:

• Behavioral Therapy

• Learning difficulty support

• Parent guidance

• Educational consultations

• Webinars, workshops, and awareness programs

These services are informational and supportive in nature and do not replace medical, psychiatric, or emergency services.

A formal practitioner–client relationship is established only after:

• A completed intake process,

• Signed consent forms,

• Confirmation of appointment, and

• Completion of payment

3. Use of Website

• You agree not to:

• Use the website for unlawful or harmful purposes

• Disrupt its functionality

• Attempt to access unauthorised areas of the website

• Share false or misleading information while booking or filling forms

4. Booking, Payments & Cancellations

4.1 Booking

Sessions, webinars, and workshops must be booked through the designated booking page or provided link.

4.2 Payments

If fees apply, they must be paid in full at the time of booking unless otherwise stated.

4.3 Cancellations & Rescheduling

• Cancellations must be made at least 24 hours in advance.

• Missed appointments or late cancellations may be charged the full session fee.

• Webinars/workshops may not be refundable unless cancelled by the organiser.

4.4 Changes to Schedule

We reserve the right to reschedule or cancel appointments, webinars, or workshops. In such cases, participants will be informed and offered an alternative date or refund (where applicable).

5. Confidentiality & Privacy

Your personal information is handled according to our Privacy Policy.
Session details, child-related records, and sensitive information are kept confidential, except where disclosure is required by law or for safety reasons.

6. Limitation of Liability

We make reasonable efforts to ensure accuracy of information, however:

• We do not guarantee specific outcomes from counselling, guidance, assessments, or workshops.

• We are not liable for any direct or indirect damages resulting from use of the website, materials, or services.

• Webinars and workshops provide general guidance and are not personalised therapeutic advice unless explicitly stated.

7. Age & Consent

• Parents or legal guardians must provide consent before booking services for minors.
  Children cannot independently submit information through this website.

8. Modification of Terms

• We reserve the right to update or modify these Terms & Conditions at any time.
  The latest version will always be available on this page.

​

​