top of page
HEAL_BG.jpg

Privacy Policy

A Legal Disclaimer

The information provided on this website is for general informational and educational purposes only and does not constitute professional psychological, medical, psychiatric, legal, or financial advice. While every effort is made to ensure accuracy, completeness, and reliability, the content on this site should not be used as a substitute for a formal consultation, diagnosis, or treatment plan from a qualified mental health professional.

Engaging with this website, downloading resources, or submitting an inquiry does not establish a therapist–client relationship. A therapeutic or professional engagement is considered active only after a formal intake process, informed consent, and mutually agreed-upon terms of service.

The services described on this website are independent psychology-based support services and are not a replacement for medical or psychiatric treatment, emergency intervention, or crisis services. If you or someone else is in crisis, experiencing thoughts of self-harm, or in need of immediate assistance, please contact local emergency services or a crisis helpline immediately.

The practitioner(s) listed on this website operate in accordance with their professional training, scope of practice, and ethical guidelines. However, outcomes of psychological interventions vary by individual, and no guarantees are made regarding specific results.

External links, articles, tools, or resources referenced on this website are provided for convenience and do not imply endorsement or responsibility for their content. This website may be updated periodically, and information may change without notice.

By using this website, you acknowledge and agree that you do so at your own discretion and risk. The website owner, practitioner(s), and associated entities disclaim liability for any damages arising from the use or misuse of the information, services, or materials provided herein.

Privacy Policy - The Basics

We may collect the following information:

a. Personal Information:
Name, email address, phone number, and any details you voluntarily submit through contact forms, registration forms, or consultation requests.

b. Child-Related Information:
For service purposes only, we may collect the child’s name, age, developmental or learning history, school information, and relevant concerns. This is collected only from parents or legal guardians.

c. Service and Session Information:
Notes from consultations, assessments, and follow-up sessions. These are confidential and maintained securely.

d. Technical Information:
Basic website usage data such as IP address, device type, and browsing patterns. This is used to improve site performance.

We take reasonable steps to protect personal information from unauthorized access, alteration, or disclosure.

Client records, including child-related information, are stored securely and accessed only by authorised professionals involved in service delivery. We do not share your personal data with third parties.

Children’s Privacy

We collect information about children only from parents or legal guardians and use it strictly for assessment and service-related purposes. We do not knowingly collect data directly from minors through this website.

bottom of page